Returns & Refunds Policy – Sassy & Co.

​

 

 

At Sassy & Co., we pride ourselves on offering only the highest quality perfumes, skincare, and beauty products. Please note that due to the nature of our products, all sales are final.

​

​

1. No Returns or Exchanges​

​

For health, safety, and authenticity reasons, we cannot accept any returns or exchanges once a product has been purchased and dispatched.

​

2. Damaged or Incorrect Orders​

​

• If you receive a product that is damaged in transit or not what you ordered, please notify us within 48 hours of delivery with clear photos.

• We will assess the issue and, if applicable, arrange a replacement or suitable resolution.

​

​

3. Allergic Reactions & Personal Preferences

​

• Fragrances and skincare products may react differently with each individual. We do not offer refunds or exchanges for allergic reactions or personal preference.

• Customers are encouraged to carefully review product details before purchasing.

​

4. Courier & Delivery

​

Once dispatched, products are handled by third-party couriers. Sassy & Co. is not responsible for delays or damages caused by courier services.

​

5. Contact Us

​

For any order-related concerns, please contact us at:
📧 info@sassyco.co.za

​