Terms & Conditions – Sassy & Co.

 

 

Welcome to Sassy & Co. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

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1. Orders & Payments

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• All orders will only be dispatched once payment has cleared and reflects in our bank account.

• Prices are listed in South African Rand (ZAR) and include VAT where applicable.

• We reserve the right to update prices, promotions, or product availability at any time without prior notice.

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2. Shipping

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• Orders are processed within 1–2 business days once payment is confirmed.

• Delivery typically takes 2–5 business days within South Africa (longer for outlying areas).

• Shipping fees are displayed at checkout.

• Once dispatched, orders are handled by third-party couriers. Sassy & Co. is not responsible for delays, damages, or losses caused by courier services.

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3. Returns & Refunds

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• Due to the nature of our products and for authenticity, health, and safety reasons, all sales are final.

• We do not accept returns or exchanges.

• Damaged or incorrect items must be reported within 48 hours of delivery with clear photos. A replacement or resolution will be arranged if applicable.

• We do not offer refunds for allergic reactions or personal preferences.

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4. Product Use & Liability

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• Products must be stored in cool, dry conditions away from direct sunlight.

• Sassy & Co. is not responsible for damages caused by misuse, improper storage, courier handling, or allergic reactions.

• Customers are responsible for ensuring suitability of products before use.

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5. Privacy & Security 
 

• Personal information collected is used only for processing orders and improving services.

• Payment information is processed securely via trusted partners. We do not store card details.

• Full details are available in our [Privacy Policy].

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6. Intellectual Property

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• All content on this website (logos, images, text, designs) is the property of Sassy & Co. and may not be copied or reproduced without permission.

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7. Changes to Terms

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• Sassy & Co. reserves the right to amend these Terms & Conditions at any time. Updates will be published on this page.

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8. Contact Us

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For questions regarding these Terms & Conditions, please contact us at:
📧 info@sassyco.co.za

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