Shipping Policy – Sassy & Co.

 

 

At Sassy & Co., we aim to deliver your order quickly, securely, and in perfect condition. Please review our shipping policy below:

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1. Order Processing

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• Orders will only be dispatched once payment has cleared and reflects in our bank account.

• Processing typically takes 1–2 business days (excluding weekends and public holidays).

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2. Delivery Times

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• Standard delivery within South Africa usually takes 2–5 business days, depending on your location.

• Regional or outlying areas may take slightly longer.

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3. Shipping Rates

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• Shipping fees are calculated at checkout and may vary depending on order size, weight, and destination.

• From time to time, we may offer free shipping promotions — these will be clearly stated on our website.

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4. Courier Services

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• Deliveries are handled by third-party couriers. Sassy & Co. is not responsible for delays, damages, or losses caused by courier handling.

• Once dispatched, a tracking number will be provided so you can follow your parcel’s journey.

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5. Delivery Issues

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• If your parcel arrives damaged or appears tampered with, please notify us within 48 hours with supporting photos.

• We will work with the courier to resolve the matter as quickly as possible.

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6. International Shipping

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• At this time, we only deliver within South Africa. Updates on international delivery will be shared on our website when available.

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7. Contact Us

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For any questions regarding shipping, please contact us at:
📧 info@sassyco.co.za

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